E-WIN Platform Privacy Policy
1. Information We Collect
Personal Information: When you create an account, we collect your name, email address, phone number, and other profile information you provide.
Usage Data: We collect information about how you use our platform, including courses accessed, time spent, and learning progress.
Device Information: We may collect information about your device, browser, and operating system for security and optimization purposes.
2. How We Use Your Information
We use your information to:
- Provide and improve our educational services
- Personalize your learning experience
- Process payments and manage subscriptions
- Send important updates and notifications
- Provide customer support
- Ensure platform security and prevent fraud
- Analyze usage patterns to improve our services
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who help us operate the platform
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze platform usage and performance
- Provide personalized content recommendations
- Ensure platform security
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and review your personal information
- Update or correct your information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Restrict certain data processing activities
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.
8. Children's Privacy
Our platform is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or platform notifications. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: privacy@ewin-platform.com
Data Protection Officer: dpo@ewin-platform.com
Address: E-WIN Platform, Nigeria
Phone: +234 (0) 123 456 7890
By using the E-WIN platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.